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How to Set Up a Brand Tracking Study

Step‑by‑step guide to configure your Brand Tracking survey: audiences, competitors, frequency, and add‑ons, and launch with confidence.

Updated over 3 months ago

Brand Tracking is your brand’s ongoing health check. It measures awareness, perceptions, loyalty, and competitive position over time, using verified responses from real category buyers.

It’s best for B2C brands with clear competitors, where you want to know if marketing is working, prove ROI, and guide long‑term growth.


⚠️ Not for B2B or pre‑revenue products.

👉 If you’re looking to measure the impact of a single ad or campaign, see Brand Lift instead.


1. Campaign Details

When starting a Brand Tracking project, you’ll set the basics:

  • Respondents
    Default: 300 participants per stimulus (≈3,600 total).

  • Location
    Select a country (150+ available). Optional: drill down to cities, states, or provinces.

  • Audience type

    • Nationally representative (default) → balanced demographics, best cost.

    • Custom audience → more specific filters; may affect pricing.

  • Brands
    Add your brand plus up to 4 competitors (first 5 included).

    • Extra competitor = +$1,000.

  • Statements (attributes)
    Add the qualities you want rated (examples: trust, value, innovation, sustainability).

    • Up to 5 included.

    • Extra attribute = +$1,250 each.

  • Frequency
    Choose: monthly, quarterly, or yearly.


2. Add‑Ons

Optional modules give you more depth:

  • Unaided Awareness (+$7,500)
    Respondents list brands without prompts. Strongest measure of top‑of‑mind awareness.

  • Prospective Consumers Insights
    Adds feedback from occasional or non‑buyers in your category. Perfect to uncover barriers that block new customers.

  • Custom Questions
    Insert your own questions alongside the core tracking framework.


3. Audience Difficulty (IR)

The system shows your Incidence Rate (IR) — how easy it is to reach your chosen audience.

  • Default: 75%–100% IR for national representative audiences.

  • Niche audiences may reduce IR and adjust cost.


4. Review & Pricing

Pricing updates automatically:

  • Always‑On (Annual) → From $19,990/year (3,600 respondents, 20+ metrics, your brand + 4 competitors).

  • Snapshot (One‑Off) → From $4,490 (300 respondents, ready in 7 days).

Before launch, our team:

  • Validates your target audience

  • Confirms competitors and attributes

  • Checks feasibility


5. Launch & Report

Once approved:

  • Surveys field immediately.

  • Results delivered in ~7 days in your interactive dashboard.

What your dashboard includes

  • Brand Health Score & Market Penetration

  • Brand funnel: Awareness → Consideration → Loyalty → Advocacy

  • Drivers & Barriers (what helps or blocks conversion)

  • Brand Perceptions: associations, positioning, differentiation

  • Media Effectiveness: ad recall, channels, message resonance

  • Usage & Loyalty: occasions, purchase channels, referral rates

  • Personas & Segments: demographics and high‑potential consumers


Quality Guarantee

All respondents are verified category buyers. Our Every Voice Quality Guarantee includes:

  • Screening questions

  • Fraud & duplication checks

  • Bot traps and geo‑validation

  • Automatic replacement at our cost if criteria aren’t met

Your insights are always based on real, active consumers.


Next Steps

👉 Book a demo with our team to get a tailored setup and ensure your tracking is optimized for your market.

With Guided Brand Tracking, you’ll spend minutes setting up, and get years of insights into your brand’s health.

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