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What is Brand Tracking?

Brand Tracking continuously measures awareness, perception, loyalty, and competitive position, so you can monitor brand health over time.

Updated over 3 months ago

Brand Tracking studies are your always‑on health check for the brand. Instead of guessing if campaigns or investments are making an impact, tracking gives you continuous feedback from real buyers so you can prove ROI, monitor competitors, and optimize your strategy.

What does Brand Tracking measure?

Across 20+ brand metrics, your dashboard shows how you’re performing against 4 competitors:

  1. How your brand stacks up

    • Brand Health Score

    • Market size & penetration

  2. Brand funnel

    • Awareness → Consideration → Loyalty → Advocacy

    • Drivers & barriers

  3. Brand perceptions

    • Associations

    • Imagery

    • Positioning & differentiation

  4. Marketing effectiveness

    • Ad recall

    • Channel breakdown

  5. Usage & loyalty

    • Consumption occasions

    • Purchase channels

    • Loyalty & referral signals

  6. Audience segments

    • Demographics

    • High‑potential personas

When should you use Brand Tracking?

Perfect for B2C brands with paying customers and competitors where:

  • You need ongoing benchmarks (not just one‑off results).

  • You want to secure bigger budgets by proving brand equity ROI.

  • You’re shifting strategy and need to know if it’s working.

⚠️ Not ideal if you’re pre‑revenue, purely B2B, or in a brand‑new category with no existing buyers.

Pricing Options (transparent packages)

  • Always‑On (Annual): from $19,990/year (3,600 respondents, your brand + 4 competitors, 20+ metrics, dedicated strategist).

  • Snapshot (One‑Off): from $4,490, 300 respondents, full benchmark vs. 4 competitors, results in 7 days.

Add‑ons explained

Some studies may need extra depth. That’s where add‑ons come in:

Unaided Awareness (+$7,500)

Unaided awareness is the toughest but purest awareness measure. Instead of showing a brand list for recognition, respondents are asked:

“Which brands come to mind in [category]?”
If your brand appears spontaneously without prompting, it means it’s top‑of‑mind — a stronger signal than aided awareness.

Prospective Consumers Insights

Standard tracking surveys current category buyers. With this add‑on, you also capture feedback from non‑buyers or potential customers.
This helps you understand:

  • Why don’t they currently buy

  • What barriers exist

  • What could convince them to switch or try your brand


Brand Tracking is the long‑term heartbeat of your brand. While Brand Lift measures the impact of a single campaign, Brand Tracking tracks the broader picture over time.

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