Storage limits by plan
Free: 100 MB
Pro: 3 GB
Enterprise: Unlimited
What counts toward storage
Every file uploaded in your workspace contributes to the total storage used, including:
Survey data files (Excel/CSV)
Images (e.g., for concepts, logos, assets)
Videos (e.g., interviews, recorded sessions)
Audio files (e.g., transcripts, voice recordings)
Documents (PDF, Word, etc.)
💡 Storage is per workspace, not per user. This means all teammates share the same storage allocation.
Checking your usage
On the left panel, you’ll see a storage usage bar showing:
How much space you’ve used
Your total storage limit (based on plan)
A link to Get More Storage if you need to upgrade
Managing your media files
Go to Media Files in the left menu to:
View all uploaded files by type (Excel, image, audio, video, doc)
Search or filter files
Create folders to organize projects
Add new files via + Add New File
Remove old or unused files to free up space
Tips & best practices
Archive projects you no longer need to keep storage free.
Optimize large files (e.g., compress videos/images) before uploading.
Upgrade to Enterprise if you expect to store heavy media or multiple video interviews.